Beyond Skills: The Holistic Approach to Hiring That's Reshaping Accounting Firms
How Top Accounting Firms Build Adaptable, High-Performing Teams
Are you successfully attracting the best accounting talent, or is your hiring process making it difficult? Many accountants find it hard to bring in and keep skilled professionals in their teams.
In a recent webinar, Giles Pearson, Co-Founder and CEO at Accountests, discussed how making bad hiring choices can be very costly for businesses. These mistakes can lower team spirit and hurt the quality of service provided to clients. He also highlighted that the influence and approach to hiring have changed a lot recently. As Giles notes, "This is not an equal playing field anymore. The power is with the candidate."
To succeed, accounting firms need to change the way they hire new employees. Instead of just filling vacancies, they should focus on a well-rounded strategy that includes careful planning, creative ways to find talent, thoughtful evaluation of candidates, and strong support for new hires.
Keep reading to learn how your firm can transform its hiring process from a burden into a valuable strength.
Align Hiring with Firm Goals
Making a bad choice when hiring can be expensive, not just in terms of money, but also in other ways that can affect the entire team. Giles emphasizes, "It's the effect on team morale and personal well-being. The stress of hiring someone who doesn't work out is significant."
Craft Candidate-Centric Job Ads
Your job advertisements should focus on what your firm offers candidates, not just a list of tasks. Giles shared an example of a CFO position ad that missed the mark: "There was a long list of required tasks... It was all just ‘blah’ to me." Instead, keep requirements broad and emphasize the benefits to the candidate.
Leverage Employee Referrals
Make use of the people you already know by asking your employees to recommend potential new hires. Giles advocates, "Get your staff involved. Have a formal system for them to bring new people into your business." Your employees probably know great people they would like to work alongside.
Use Data-Driven Assessments
Using data to evaluate your choices helps you make better decisions. If you only look at resumes and conduct informal interviews, you’re unlikely to might not find the best fit for your needs.
Use Skills Testing for Objective Insights
Skills tests are a great way to gather clear information about a candidate's abilities. Giles's company offers specialized tests for different accounting jobs, allowing employers to assess potential hires quickly—usually just taking 40 minutes to complete. This streamlined process offers straightforward insights into what candidates can actually do, making it easier to find the right fit for the role.
Use Personality Profiles to Focus Interviews
Personality profiles help you tailor your interview questions. Giles explains, "If the profile indicates a candidate might struggle with time management, you can probe deeper during the interview." This approach allows us to identify problems sooner, so they don’t turn into larger issues later on.
Run Structured Interviews for Consistency
Structured interviews make the hiring process more organized and fair. They ensure that all candidates are asked similar the same questions, which helps businesses compare applicants more easily and consistently. Giles suggests, "Include someone trained in interviewing on your panel. Use competency-based questions to assess ethics, leadership, problem-solving, and interpersonal skills."
Make Objective Hiring Decisions
Use a scoring system that gives different importance to various assessment results to help us make better decisions, based on data. This method helps minimize personal biases and encourages a more diverse selection process. "Hire the person who can do the job," Giles emphasizes. "That's what we're trying to achieve."
Extending the Approach to Onboarding and Development
The hiring process shouldn’t stop just when a candidate says yes to the job offer. Instead, use the information you collected during the hiring to help new employees succeed right from their first day on the job.
Tailoring Onboarding Plans
If assessments reveal any skill gaps, create a focused training program. Pair up team members with experienced mentors and outline how their performance will be evaluated. For instance, if a new hire struggles with a particular aspect of tax law, make sure to include specialized training as part of their introduction to the job.
Leveraging Personality Profiles
Understanding personality types can help not just with the initial training of individuals but also with their growth and development over time.
Ongoing Development and Review
Take time to review the test results a few months later to see how accurate they are in predicting outcomes and to help make improvements to our plans for development. Also use the results Use it as part of ongoing personal development planning.
Conclusion
When it comes to hiring, having a well-rounded strategy, .b By aligning your hiring practices with your firm’s goals, using data to aid your decisions, and ensuring that onboarding and employee development are part of the process, you can turn hiring into a significant competitive advantage.
Are you ready to transform how your firm recruits? Check out our on-demand webinar, "Enhancing Your Firm's Hiring Process" where you'll find valuable insights and practical tools. You can start applying these strategies right away to attract, hire, and nurture the talented team your firm needs to succeed.
Remember, in the search for accounting talent, those who have the best hiring strategies come out on top. By adopting a comprehensive approach, you’re not just filling jobs—you’re laying the groundwork for your firm's future success.
Authored by the Earmark Team
Giles Pearson | After 18 years as a partner with a large public accounting firm, Giles founded Accountests to help those recruiting accountants make better hiring decision
Steve Evans | Steve founded Accountests alongside a career using his expertise in candidate testing and assessment to support employers to attract, recruit, and develop talent.
Donna Roughan | With 22 years of expertise in accounting and business advisory, Donna has held pivotal roles, notably as a Director at PwC, and has executive experience in both finance and operations.